01Who we are
BuyBullion.ae is operated by AFRICA BUSINESS CLUB CONSULTANCY L.L.C-FZ (“ABC”, “we”, “us”), a company registered in the United Arab Emirates. ABC is responsible for the personal data described in this policy.
- +971 54 599 5343
- Privacy contact
- contact@africabusiness.club
02Data we collect
Information you choose to provide
When you complete the buyer enquiry form or message us, we receive the details you enter, which may include:
- your full name and company name;
- your WhatsApp number and email address (where the form asks for them);
- your buying requirements: gold type, purity, quantity, purchase frequency, delivery destination and accepted supply location;
- optional commercial preferences, such as a target discount or a preferred payment arrangement, and any additional notes.
Your WhatsApp profile name and phone number are also visible to us when you send a message on WhatsApp.
What we do not ask for
We do not request bank details, banking instruments, passports or other identity or financial documents through this website. If such documents are needed later in a commercial discussion, we will explain why and how they will be handled.
Technical data
Like most websites, our hosting provider may record standard server logs (IP address, browser type, pages requested, date and time) for security and operational purposes.
03WhatsApp hand-off
The enquiry form does not submit your answers to our servers. When you press the send button, your browser opens WhatsApp with a message already written from your answers and addressed to ABC’s business number.
- Nothing is sent until you tap Send in WhatsApp. You can review, edit or delete the message first.
- Once sent, the message is carried by WhatsApp, a service provided by Meta Platforms, under WhatsApp’s own privacy policy.
- The form’s answers remain in your browser window until you close or reload the page; we do not store them.
04How we use your data
- to respond to your enquiry and contact you about your buying requirements;
- to identify suitable supply options within our network of producers and traders;
- to coordinate commercial discussions you have asked us to start;
- to keep records of our business correspondence;
- to protect the website and comply with legal obligations.
We do not sell your personal data, and we do not use it for unrelated marketing without your consent.
05Legal basis
We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and any free-zone data protection rules that apply to ABC. We rely on:
- the steps you ask us to take before a possible contract (handling your enquiry);
- your consent, given when you choose to send us your details;
- our legitimate interest in running and securing our business;
- compliance with legal and regulatory obligations, including those that apply to trade in precious metals.
07International transfers
Because our supply network and service providers operate in several countries, your data may be processed outside the UAE. Where this happens, we take reasonable steps so that your data receives an appropriate level of protection, as required by applicable law.
08Retention
We keep enquiry correspondence for as long as needed to handle your request and any resulting business relationship, and afterwards for the period required by applicable law. Enquiries that do not lead to a business relationship are deleted once they are no longer needed.
09Security
We restrict access to enquiry data to the team members who need it and use reasonable technical and organisational measures to protect it. No transmission over the internet is completely secure, so please do not send sensitive documents unless we have agreed a secure method with you.
11Your rights
Subject to applicable law, you may ask us to:
- confirm whether we hold your personal data and give you a copy;
- correct inaccurate or incomplete data;
- delete your data or restrict how we use it;
- stop processing that relies on your consent, at any time;
- object to certain processing.
To make a request, contact us at contact@africabusiness.club or on WhatsApp. We may need to verify your identity before responding. You may also complain to the competent data protection authority.
12Changes & contact
We may update this policy from time to time. The date at the top of the page shows when it was last changed. For any question about this policy, contact contact@africabusiness.club.